The leader in discount sporting goods equipment since 1986!
We Celebrate 22 years of excellence in supplying institutional quality sporting goods!
To Order by phone: 1.800.223.0064 x256

COMPANY INFORMATION

Profile
Cannon Sports is  the leading direct marketer of sporting goods equipment in the United States.  In an effort to provide you with greater confidence in your purchase, and to inform you of our requirements, we proudly present the terms and conditions listed below. This is by no means an exhaustive list but it used to illustrate a majority of concerns for our customers.  We invite you to read it and understand what Cannon Sports Inc. website can and cannot cover when purchasing items listed in the Cannon Sports website or our catalog.
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Prices & Misprints-prices listed in the Cannon Sports website and/or our catalog intended as a guide only.  We make every effort to provide you with error-free website and catalog,  in the event that there is misprint,  we reserve the right to correct the copy of pricing to reflect actual current status.  We are not responsible for typographical or pictorial errors. Pictures are for illustration purposes only and may not be exact since manufacturers often make minor adjustments to products throughout the season. Prices are subject  to change without notice, prior to the expiration of the catalog.

Cannon Sports will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from it.  The responsibility, if any is imposed, of Cannon Sports in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.

Cannon Sports makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law.  Final determination of suitability of the purchaser, and seller shall have no responsibility in connection with such determination.
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What We Offer
Cannon sells brand name and private label sporting goods.  We mainly focus on team sports, but will continue to expand our product lines as long as we can offer the lowest prices possible. 

PLEASE READ TERMS & CONDITIONS

GUARANTEE
All merchandise is first line, top quality, factory fresh.  No seconds are sold unless specifically stated. Some other catalogs sell seconds without telling you. We guarantee 100% free of defects in workmanship, and further guarantee a desired level of utility from every item. Now you can purchase knowing that you must be satisfied with the product.  You may call our customer service department for immediate replacement if there should be a problem.  The exception to this guarantee is Wilson Brand Products. They have a different philosophy, but we will fight for you when you are not satisfied. Abuse voids guarantee. We do not extend manufacturer written warranties. Please read manufacturer warranty before using product. We will accept return of unused, salable product if not satisfied with warranty.

HOW TO WRITE AN ORDER
To enable us to process your orders promptly and correctly, please use the following format when writing an order; 
INCLUDE COLOR SIZE AND LENGTH [this is very important in order to process your order promptly] . Example:

Please give us your name, e-mail address, telephone number, fax number, purchase order number, billing and shipping address including your zip code (no P.O. Boxes for shipping address).

TELEPHONE, FAX or E-MAIL ORDERS 24 hours a day.
CALL TOLL FREE: U.S.A. 800.223.0064 ext. 256 for product questions or to place an order, ext. 257 for orders in progress, ext. 258 problems with your shipment such as loss or damage; Local 818.303.2001. We’re happy to take your phone order. When you phone-in the order, please DO NOT send a confirming copy. This is the only way to prevent duplication. FAX 800.388.1993, Local 818.303.2012.

PRICES
We make every effort to maintain the prices in our catalog. Should our manufacturers raise their price beyond our ability to absorb, we will immediately contact you. Call us whenever you find a better price from someone else. Give us the chance to beat that price. You'll be happy you did.

TERMS AND WHO MAY PURCHASE
Everyone may use Visa, MasterCard, American Express, Discover or IMPAC [government credit card] or a check with order for an Internet or Catalog order. We honor signed purchase orders from any accredited or publicly funded institution, government or student body fund. Other Purchase Orders require our credit approval for terms. NET 30 day billing after approval. This applies to partial shipments as well as completed orders. We bill after the product ships. GSA contract GS-07F-5864P.

DELIVERY [Next day air, 2nd day air, and other services available.]
We maintain an in-stock merchandise level of over 1.5 million dollars in popular items to give you terrific service. For in-stock items, we normally ship the next business day. You will receive an e-mail confirmation with tracking number when your order ships. We ship all merchandise in less than 30 days. You will receive written confirmation that will tell you the date you will receive your merchandise if it is impossible for us to ship within 30 days because of manufacturer delays. Telephone for rush orders. Our sales staff can quote you exact ship dates when you place a phone order. Our customers tell us that we give the best service in the sporting goods industry. Sorry, we cannot air freight “hazardous materials” [i.e. aerosol cans, air horn CO2 cans].

SHIPPING, HANDLING & FUEL SURCHARGE
There is no minimum order, but processing is costly. Please add $9.50 if the order is less than $95.00. Regardless of where in the contiguous 48 states your shipment is destined or how much it weighs, shipping and handling costs are only $9.50 if the order is less than $95.00, unless you require inside delivery or residential truck delivery, which may or may not cost extra. And if your order is over $1,500 it is shipped freight free. Most of our competitors charge extra for truck shipments. For shipments to Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam, and all other off shore locations, call, fax or e-mail for freight prices. 

RETURN CHECK CHARGE: Note: $30.00 service charge for returned checks.

DAMAGE CLAIMS 
Before signing a receiving bill of lading, examine cartons for damage.  If damaged, note damage on the receiving form before you sign so we will be able to file a freight claim for you. When you find concealed damage you must call the freight carrier within five days so they can examine the package.  This is the only way to be sure the carriers will accept the claim.  Once you sign for merchandise, you are responsible for its condition or loss.

SUBSTITUTIONS
We reserve the right to substitute an equal or better item at no additional charge when our suppliers update their products or are not able to meet your delivery deadline.  Cannon and their suppliers reserve the right to make changes and improvements in designs, materials and warranties, without formal notice.  Should this not be acceptable just state so on your order and we will inform you of the situation.

SHORTAGES
All merchandise is double counted and weighed to verify contents before it is shipped, so please double check before contacting us.  We have found that this double checking has done the trick, and saved paperwork, phone expense, and shipper tracers for both of us in most cases. When you are short we will rectify the order.  Discrepancies must be reported to us in writing within 5 days to be valid.  Please call immediately and follow with a letter, fax or e-mail. 818-303-2001 extension 258.  Proof of delivery must be requested in writing within 60 days of date of invoice.  Thank You.

RETURNS
We get very few returns, and in order to operate efficiently CANNON SPORTS has a firm return policy.  Please cooperate for our mutual benefit.  We only accept merchandise with a return authorization number from us.  When an error is ours, we will arrange a pick-up and we will pay return freight charges as well as the freight to you for replacement. In all fairness, if the error was yours, we ask you to return the merchandise in saleable condition and to pay all the freight bills and incur a 20% restocking fee. This is the same standard we live under with our manufacturers.  Food items may not be returned.

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